All products are packaged in GLASS jars as pictured. They are properly wrapped to ensure that jars are not broken and arriving safely to our customers.
Your jars are placed in a chill pack to stay cool but may arrive warm during hotter months please make sure Seamoss is refrigerated immediately! Once refrigerated SeaMoss is safe for consumption.
All orders are shipped between Mondays and Wednesdays 24 hours of placing the order. Typical delivery time-frame is between 1 - 3 business days.
We offer FREE return postage for our US customers only.
All returns must be made within 3 days of your purchase date and must be in re-saleable condition.
All returns are actioned via a store credit, unless the the return matches the refund criteria stated in the policy
You can find our full returns policy HERE.